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1. Getting Started
1.1 What services does BuySellMinutes provide?
1.2 How do I sell minutes?
1.3 How do I buy minutes?
1.4 What if I want to buy and sell?
1.5 I would like to buy minutes from BuySellMinutes and sell them to my end customers. How do I connect two or more customers?
1.6 What hardware do I need to work with BuySellMinutes.com?
1.7 What software do I need to work with BuySellMinutes.com?
1.8 I cannot login with the Account ID and Password I received.
1.9 Do I need to sign an NDA (Non-Disclosure Agreement) in order to work with BuySellMinutes.com?
2. Testing Equipment
2.1 When can I test my equipment with BuySellMinutes.com?
2.2 What should my engineers do to prepare for testing with BuySellMinutes?
2.3 What is the BuySellMinutes IP Address?
3. Equipment Registration
3.1 What parameters should I specify when registering a gateway?
3.2 What do gateway parameters mean?
3.3 Is there a limit of the number of devices I can register?
3.4 Is there a way to translate phone numbers sent by/to my equipment?
3.5 Can I limit the maximum number of calls placed on my terminating equipment?
3.6 Does BuySellMinutes recommend any specific software versions?
3.7 Does the BuySellMinutes convert Fast start with h.245 tunneling to Slow start?
4. Selling Minutes
4.1 Are there any restrictions on how many Routes I can sell or buy?
4.2 Can I change parameters in one of my Routes?
4.3 Can I delete my Route?
4.4 Where can I get call details to check the BuySellMinutes statements and payments?
4.5 Will I be informed if someone buys my Route?
4.6 Can I know beforehand, how much traffic I will receive from BuySellMinutes.com?
4.7 Can I learn how many BuySellMinutes members use termination services for my area code?
5. Buying Minutes
5.1 How can I be guaranteed that my traffic will be terminated even if my primary terminator fails?
5.2 How do I use Priorities and Weights when ordering Routes?
5.3 After I buy a Route, when can I start sending minutes to that destination?
5.4 How can I cancel the Roite I bought?
5.5 Where can I get Call Detail Records to check BuySellMinutes statements?
5.6 I have bought two separate Contracts say for Romania (40) and for Romania Mobile (409), and Romania Mobile (409) calls fail to complete. In this case will Romania mobile calls be terminated via the first contract for all Romania (40)?
5.7 What can I do to buy minutes for a region which is not available for sales at BuySellMinutes.com?
6. Troubleshooting Failed Calls
6.1 What are the most common reasons for failed calls?
6.2 What are the columns labeled Final RV, Current RV and ISDN cause in the Failed Calls table?
6.3 What does 'call duration' mean for failed calls?
7. Security Issues
7.1 What are the authentication methods of VoIP connection between an originator and terminator?
7.2 How can I prevent my gateways from incoming unauthorized traffic?
8. Error Messages
8.1 Login
8.2 Sales section
8.3 Support section
8.4 Billing section
8.5 Supervision section