Error Messages →

8.1 Login

“ Auth error ” – appears when you try to log in. For some reason access to your account is blocked. Please contact billing for explanation.

8.2 Sales section

Link “Market”

“ The search criteria returned [>100] regions. You will be able to set targets only for first 100 ones or narrow your search criteria . ” – appears after ‘Set Target Rates' button is clicked. Sorry, but you may set targets for 100 regions at a time, not more.

8.3 Support section

Link “Equipment”

“ IP Range is too wide ” – Specified decimal form of octets are out of acceptable range of IPv4.

“ Bad IP Address Format ” – The format you have put in must be like this one 192.168.0.1 or 192.168.0.1/15 for ranges.

“ Description should be specified ” – You have to put a description that of will be a character label, e.g. My Testing Gateway.

“ Incorrect value of # of Voice Ports for Termination. ” – You have to fill this field with a positive integer number.

“ IP Address is mandatory ” – One can't leave IP Address field being blanked.

“ IP Address and/or Description is not unique ” – Make sure that you don't have coincident IP addresses or descriptions of former registered equipment.

“ IP Range is prohibited ” – please contact support or one of our online engineers to add this IP

Link “Request to Test”

“ Please specify type of your calls (terminating/originating) ” – One can't leave Test Details checkboxes unchecked.

“ Invalid Date/Time value ” – This field must be formatted as follows MM/DD/YYYY HH:MM, GMT.

8.4 Billing section

Link “Pay Now”

“ Please accept BuySellMinutes Membership Agreement before making payment .” – BuySellMinutes doesn't accept payments from the companies, with which it is not in partner relations. Before making a payment please go to section Supervision, link Membership Agreement. Fill all blank fields and click on Submit. If you have any questions about cooperation conditions, please contact billing.

8.5 Supervision section

Link “Rights & Roles”

“ The field First Name/Last Name is mandatory .” – We would like to know who is the person you selected for this role. Our representatives will contact your team and knowing the person's name makes it easier.

“ Incorrect Password length .” – Your password should contain minimum 6 symbols.

“ The field E-Mail is mandatory .” – Every member of the team receives alerts, reports and other messages depending on his role. If you do not specify any e-mail address, all info will be lost.

“ Login Name already exists .” – You already have an employee with such login. Please choose another login name.

Link “Membership Agreement”

“ Please fill all empty fields .” – All field in the agreement must be filled. If you do not have any data to put in some particular field, put a ‘/' or contact billing. Please note that you will be allowed to work only after the agreement is accepted and confirmed.

“ Enter Correct Swift Code (digits, letters, and spaces only) ” – all information on your bank account is required. SWIFT code minimizes the mistake of wiring the money to the wrong bank.

“ Enter Correct Final Credit Beneficiary Account # (digits only) ” – Only digits are allowed here. A mistake may cost you time and money in receiving a payment from BuySellMinutes.com.